Rug Warranty

1 YEAR WARRANTY

We will happily replace any rug within 1 year of purchase date that is deemed to be faulty by Rugtastic. Even if it was purchased as a sale item. Simply return the rug with your valid receipt.

Conditions
*We will replace the rug if deemed faulty where it has had reasonable use and has been reasonably maintained and vacuumed reguarly - not held or shaken or beaten

*Faulty relates to faulty manufacturing as determined by Rugtastic

*Faulty does not apply to - staining, flattening of the pile, shading or watermarking, reasonable fluffing or pilling, damage to overlocking, rugs exposed to direct sunlight, rugs used in a commercial or extremly high traffic areas

*Replace means with a equivalent value rug (not price) in our opinion. Replace does not equate to a refund.

*Rugtastic reserves the right to repair the rug at its discretion

*Warranty does nto apply to rugs damaged by incorrect cleaning or cleaned with incorrect or inappropriate cleaners

 

Rug Warranty — Rugtastic Melbourne Australia | Quality Online Rugs