Shipping News, Updates and Information
- Extensive delays for delivery in the Geelong, VIC area due to a shortage of staff
Dispatch and Delivery Information
Once dispatched, estimated shipping time frames are (Guide Only)
Metro areas SYD, MLB, BNE, ADL, ACT - 2 - 5 business days.
Regional areas QLD, NSW, VIC, SA, TAS and All WA & NT: 6 - 10 business days. Rugs cannot be delivered to a PO Box address.
Free Shipping Exclusions
Shipping is included in purchase. Some areas are excluded from our free shipping offer. Please see more information about excluded postcodes here.
Please note that Designer rugs (Ted Baker/Scion/Brink & Campman/Orla Kiely/Sanderson/Morris/Harlequin/Florence/Wedgwood/Bluebellgray) are stocked in both Sydney and the Netherlands. If it is coming from our partner warehouse in the Netherlands, it can take up to 10 business days to arrive in our Sydney warehouse. You will receive tracking information once it has been shipped from there. If it is stock in Sydney, it will be dispatched according to guidelines above.